Cases

ChatRequest

Structured business requests through modern communication

Challenge

Create a platform that turns unstructured business requests from chat channels into trackable, actionable workflows.

What we built

Communication platform connecting messaging channels with request management, routing and status tracking.

Technology

Web platform, API integrations, real-time messaging, workflow engine

Automation

Request routing, status notifications, channel-to-CRM sync

AI

AI-assisted request classification and routing

Result

Structured request flow replacing chaotic chat-based business communication.