Industry
E-commerce
E-commerce businesses lose revenue when orders, support and marketing run on disconnected tools and manual work.
Typical problems
- Manual order processing and customer follow-up
- Abandoned carts without automated recovery
- Support overwhelmed during peak seasons
- Inventory and sales data in different systems
- No unified view of the customer journey
Digital opportunities
- Automated order → CRM → fulfillment workflows
- AI support and product recommendations
- Cart recovery and personalized follow-up
- Unified analytics across channels
- Scalable infrastructure for growth
What we build
CRM and order automation
AI sales and support agents
Customer data platform
Integrations with payment, warehouse and marketing tools
Example
Automated lead-to-order flow with AI support handling 80% of routine inquiries before human escalation.